Telemedicine and Online Doctors in Phuket: Apps, Costs and Limits

How it works

Telemedicine in Thailand usually means a video, phone or chat consultation through a hospital or clinic platform, with optional prescriptions, tests or medicine delivery. An expat health site says Bangkok has the widest choice and fastest delivery, while Phuket and Chiang Mai have private hospital care but a narrower range.

Reported services and fees

• A large Bangkok hospital group's virtual hospital offers 24-hour consultations, home blood tests and medicine delivery, with consultations starting at 500 baht for the first 15 minutes and same-day delivery priced for Bangkok.
• The same group's digital health platform covers its Phuket hospital network, but pricing is not published on its main site.
• A guide to Thai telemedicine apps quotes about 500 to 1,500 baht per consultation, with specialists at the upper end.
• Extra fees may apply for documents, delivery or follow-up visits.

Check whether delivery reaches Phuket and how fast. See the pharmacy guide for medicine rules.

Insurance and limits

Some insurers reimburse online consults and medicine under outpatient cover, but this depends on your policy. Telemedicine suits minor ailments, repeat prescriptions and advice, not chest pain, breathing trouble, head injury or severe symptoms. A doctor on a screen cannot examine you, and licensing means advice depends on what you report. For choosing in-person care see the hospital guide, for policies see the health and insurance guide and for emergencies the emergencies guide.