Check-In and Check-Out at Phuket Hotels: Times, Deposits, Early Arrival and Luggage Storage

Usual times

Published policies of Phuket hotels and resorts commonly give check-in from 2pm or 3pm and check-out at 11am or noon. Some hotels allow late arrival until midnight or later at a 24-hour front desk. Early check-in and late check-out are described as subject to availability and often carry a fee.

Documents and deposits

Hotels ask for a passport or government photo ID at check-in, and some have a minimum guest age of 18 or 20. One luxury resort requires that the credit card used to book is presented and that the cardholder is the guest. Resorts report a deposit hold for incidentals, for example 3,000 baht per room per night on a card, cash or transfer at one resort, and another hotel asks for 3,000 baht cash per day if there is no credit card guarantee. The hold is released after check-out if there are no charges. See the TM30 guide for why your details are recorded.

Early and late

One resort policy prices guaranteed early check-in before 9am at one night and late check-out until 6pm at half a night, so ask before you pay a fee. Many hotels offer free luggage storage before check-in and after check-out, which can be better than paying. If your flight is late, see the airport hotels guide and the airport guide.

Practical tips

• Tell the hotel your arrival time in advance.
• Photograph the room on arrival and keep the check-in receipt.
• Check card surcharges, since one hotel adds 3 percent.
• Read the cancellation rules, see the hotel terms guide.